QUESTIONS · ANSWERS · CLARITY

Frequently asked questions.

Everything you need to know about your LuaCheia account, Stars and personal experiences.

GETTING STARTED

Your LuaCheia journey

LuaCheia is a digital universe where astrology, Tarot, numerology and other symbolic traditions come together in personal interactive experiences.

An account is required to access personal experiences, manage your Stars and keep your LuaCheia journey connected to you.

When you create your LuaCheia account, you receive 5 free Stars to begin exploring the available experiences.

Yes. LuaCheia is intended for adults. You must be at least 18 years old to create an account and use the platform.

STARS

Your LuaCheia balance

Stars are the credits used within LuaCheia. Different experiences require a specific number of Stars, and the cost is shown before you choose to use an experience.

Free Stars are Stars received from LuaCheia as registration bonuses, promotions or gifts. Purchased Stars are Stars that you add to your balance through a purchase.

No. LuaCheia does not require a recurring subscription. You can purchase Stars when you want them and use them for the experiences you choose.

Your current balance is available in My Account, where Free Stars and Purchased Stars are displayed separately.

EXPERIENCES

Exploring your universe

LuaCheia brings together different symbolic traditions. AstroLua explores astrology, TarotLua explores Tarot and NumeraLua explores numerology. Additional experiences may be introduced as the LuaCheia universe evolves.

Many LuaCheia experiences use the information or choices you provide to create an experience connected to your individual exploration.

Where an experience supports saved results or history, it can appear in the Recent Experiences area of your account so that you can return to it more easily.

ACCOUNT & SECURITY

Your personal space

Yes. When you are logged in, open My Account and select Change Password in the Security section.

No. LuaCheia does not store your account password as readable plain text.

You can contact LuaCheia through the Contact page for assistance with your account or use of the platform.

PRIVACY & RESPONSIBLE USE

Using LuaCheia consciously

Information associated with your account is handled according to the LuaCheia Privacy Policy. You can review the policy at any time from the footer of the site.

No. LuaCheia experiences are intended for personal exploration, reflection and entertainment. They do not replace medical, psychological, legal, financial or other qualified professional advice.

No. Symbolic systems such as astrology, Tarot and numerology are presented as tools for exploration and reflection. LuaCheia does not guarantee specific future events or outcomes.

STILL HAVE A QUESTION?

We are here to help.

If you cannot find the answer you need, contact LuaCheia directly.

CONTACT US